Attend to the bits. But follow the waves.
Great companies serve their customers’ interests as a first principle.
Too many executives serve owners as their primary duty. Labor unions put employees first. Community activists defend public interests.
So looks after the customer?
Who looks after YOUR customer?
Map your market space. And quit clowning around.
This is a story about navigating dangerous waters in a changing world. Survivors test the waters. Swim at your own risk.
Strategy means making hard choices. Which of nine strategies serves you best?
CK Prahlahad challenged Tata’s Taj Hotel group to serve the bottom of the pyramid. Here’s the story of their innovation strategy in 8 steps.
Want market leading growth? You don’t need a benevolent dictator at the helm. You don’t need a Silicon Valley address. You don’t need high technology, and you don’t need magic. What you need is discipline. Follow these eight steps to embed robust innovation into your growth strategy.
How does your company plan for the future? Rather than just conventional business strategy, add an integrated innovation strategy. Your best growth is balanced growth.
Design covers a broad spectrum of intentions and methods, especially when applied to the equally amorphous term of innovation. Consider the origin stories of the practitioners to better understand their perspectives and capabilities. Biases from birth can last a lifetime.
My client posed a hard question. I answered it correctly. And in doing so, I failed miserably.
Hypocrites could have spared me my hypocrisy: First Do No Harm.